Ensure a safe situation first:
✓ If injured, provide first aid or call 112.
✓ Get yourself and the other party to safety.
✓ Remain calm and friendly.
✓ If possible, drive to the nearest safe place.
✓ If this is not possible put down your warning triangle and turn on the flashing lights.
✓ Call so the vehicle can be towed away.
Call 0031 88 99 60 111. Within opening hours you will get a colleague from the Fleet Management Department on the line. He will help you further. Outside office hours you are automatically transferred to the emergency center. This way help is available 24/7.
It is ensured that you are back on the road as soon as possible. You can also contact the emergency center of the particular make of car you are driving directly. You can find this number in the instruction or maintenance booklet in the car.
A window of your short lease car damaged? If so, please also call our Fleet Management Department within opening hours on 0031 88 99 60 111. Outside opening hours call:
123Ruit.nl via 088-1850500
of Autotaalglas 0800-0828.
Sometimes an emergency solution is offered first, before a definitive new window can be installed. Depending on the time, location, type of window and delivery times.
Also from abroad, call the number 0031 88 99 60 111.
The procedure is otherwise the same.
> Please note that in some countries the vehicles involved may not be moved until the police have arrived.
Heb je de alarmcentrale of een andere externe hulpdienst gesproken buiten openingstijden? Maak dan later ook altijd een melding bij Wagenparkbeheer. Door het vastleggen van jouw pech melding, verloopt de afhandeling bij onze externe partijen ook vlotter.
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Find answers to (almost) all your short lease questions here.
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